Shipping Zone

We currently only ship within the contiguous US (exclude: Alaska, Guam, Hawaii, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific). We are unable to ship to international addresses.

How do you ship?

We use USPS, DHL, FedEx, AMZN_US to get our products to your door. Please make sure to input the correct address when completing your order.

Where is your warehouse?

We ship from multiple US local warehouses. Your order may be split into multiple boxes or shipments.

Processing Time

All orders are shipped no later than 3 business days.

Shipping Time

Usually your packages will be delivered in 2-7 business days. We will let you know ASAP if we can't get your package shipped out in time.

How much does shipping cost?

We offer FREE SHIPPING on all orders over $39 USD! A flat rate of $5 will be charged if your order total is less than $39.

Business Address No.165, Guangfu West Road, Putuo District, Shanghai, China

For any other question, please contact us at  meow@pidan.com